Innoship Return Portal
Simplify returns. Give customers a great experience. Build loyalty.
Request a demo
Centralize, automate and personalize your entire returns process.
Managing returns doesn't have to be a hassle. With Innoship Return Portal, you can centralize, automate and personalize your entire returns process - for both your team and your customers.
Fully customized experience
Adapt the portal with your logo, colors, texts, pricing policy and preferred delivery options.
Simple and fast self-service
Customers easily register return requests online, instantly generate AWB and track the return progress in real time. No endless email exchanges.
Flexible refunds
Refund money to Bank Account or Credit to Account - flexible options, adapted to your policies.
Reasons defined by you
The possibility to define your own nomenclature of reasons - better understand "why" each return occurs according to the internal needs of your business.
Personalized notifications
Keep customers informed via email or SMS and stimulate new sales even during the return process with the Innoship tracking page where you can upload the latest campaigns.
Scalable and Global
Built for small and global businesses alike - multi-brand, multi-language and multi-currency support for international expansion.
Reporting and Analytics
Detailed graphical reports and analytics for a better understanding of overall impact and future projections.
Delivery Options
Over 200 integrated couriers and +1000 delivery options both locally and internationally.
Intelligent and fast
Return orders also benefit from the Innoship intelligent algorithm of automatic allocation.
This way, you are sure that the returned products are delivered back to you as quickly and efficiently as possible. All you have to do is put the products back in stock and put them back on sale.