Retail
A comprehensive introduction to logistics management systems
In the ever-evolving landscape of global commerce, effective logistics management has become a cornerstone for businesses striving to meet the demands of an interconnected world. From the point of origin to the final destination, logistics management systems serve as the linchpin in orchestrating the seamless flow of goods, services, and information. This article will teach […]
Understanding White Glove Delivery: how does it work?
White Glove Delivery is a term often associated with top-tier service in logistics and shipping, with a level of care and attention that goes beyond the ordinary. But what exactly is White Glove Delivery, and how does it work? In this guide, we will unravel the intricacies of this premium service, offering a clear understanding of what it […]
NPS: An Essential Tool for Measuring and Improving Customer Satisfaction
As a business owner, you know that recommendations from friends and family, along with online reviews, significantly impact your customers. In fact, 91% of people read online reviews regularly or occasionally, and 84% trust online reviews as much as recommendations from a friend. These statistics demonstrate that regardless of how you present your brand in […]
Black Friday 2021 Analysis: Innoship managed over 12% of the total volume of packages shipped by retailers during the first Black Friday weekend of 2021
Retail companies handed couriers over 2 million packages during the Romanian Black Friday weekend of 2021, according to an analysis conducted by Innoship. The volume of packages sent from Friday (13 November) to Sunday (15 November) is 2.5 times higher than the volume registered during a regular weekend. Innoship managed over 12% of the total […]
3 Ideas on How Retailers Can Improve the Delivery Experience for Their Customers
Customers are the core of every business and should always be in our top priority. In today’s COVID-19 pandemic environment, the Supply Chain function can either make or break your business. The best marketing plans or the most efficient inventory management strategy are unable to compensate for the lack of stock or bad last-mile delivery […]